AUTO RANCH  Auto Storage
Car Storage Specialists since 2006
Melbourne - Australia

Secure Indoor Vehicle Warehousing

 

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Frequently Asked Questions
Terms and Conditions

 


Thank-you for your interest in storing your vehicle with Auto Ranch Auto Storage.
Here you will find more information on our services plus answers to the most frequently asked questions.


Facility:
All vehicles are parked within a secure common area inside our storage warehouses.
For security and peace of mind there is no public access to the storage areas.
We do not operate individual lock up garages. We open by appointment only.

Access:
AutoRanch specialises in medium to long term storage of non-driven or seldom driven vehicles.
We usually do not cater for vehicles requiring regular access. eg: weekend or Sunday drives, etc.
For more info and to see if we can accommodate your particular needs please contact us.

Occasional Access:
For customers who are overseas or interstate and return occasionally during the year we can have 
your vehicle available to use while you are visiting. Please give as much notice as possible to allow
us to access your vehicle from the storage area and have it available for you to use.

Delivery & Operating Times:
We open by appointment only so will arrange a mutual meeting time when confirming your booking.
Please contact us to make a booking & confirm space availability.

Pick Up:
Pick up of vehicles is by appointment only with a minimum of 7 days notice required.

Non-Running vehicles:
Towing if needed can be arranged around the Melbourne metro area at competitive rates.
All non-running vehicles must be rolling & steering and tyres must be pumped up and hold air.
Additional fees for tyre repairs or repairs to make vehicles moveable will be charged.


Registration:
Your vehicle does not have to be registered while in storage. However it may be cheaper to keep registration paid up while you are away.
If it lapses you will need a RWC and possibly other expenses to re register on your return.
We advise you to check with Vic Roads for registration costs and current requirements.

Insurance:
Vehicle Insurance cover is the responsibility of the vehicle owner. 
We recommend continuing with your regular car insurance. Most insurance companies will cover your vehicle whilst it's in storage.
Please check your policy and with your insurer. 
For classic cars, most specialist insurers offer "Laid up" cover at a reduced rate.

Height Limits:
Our access doors are container height so we can accommodate vehicles with very high roof's.

Working on Cars:
For safety & security of other clients vehicles, we do not allow you to work on your car while stored at our facility
Our on site fully equipped workshop with qualified mechanics can carry out any maintenance or repair work required
at reasonable rates. Please enquire. 

Items left in vehicles:
Personal items can be left in the boot or back seat of your car or ute tray while in storage providing there is a clear view
out all windows and there is nothing protruding or effecting driving of the vehicle.
No flammable products, paints, fuels etc, or food is to be left in the vehicle while in storage.

We Specialise in Storing Vehicles only and have no provision for additional household items or spare parts.


Vehicle Storage Rates:
All rates quoted include GST. All rates per month are for one standard size vehicle.
Additional fees may apply for larger or longer vehicles, vans etc, or additional motorbike storage. Please enquire.

Payments:
Payment is required in advance at commencement of storage and can be made at the time of delivery
by cash or cheque. Alternatively payment can be made via direct deposit to our bank account - here.

Extending Storage:
Extending the duration of your storage or upgrading your service is easy.
Simply contact us to arrange the next payment instalment for the extra time or service required.

Early Termination:
If you need to end storage earlier than the specified term, then under certain circumstances a partial refund may be given.
Please contact us for details and terms.

Full Terms and Conditions:



If you have any further queries we have not answered here, please contact us via email or phone.

Regards,

AutoRanch-AutoStorage.
Melbourne, Australia.
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